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How to Set Up an eBay Consignment Agreement (And Why You Need One in Writing)

eBay consignment agreement template — fillable Word document for online resellers

You’ve got a neighbor with a garage full of vintage furniture. A friend with a closet of designer clothes. An estate executor who just inherited a house worth of collectibles and no idea what to do with them.

They ask you: “Can you sell this stuff on eBay for me?”

Before you photograph the first item or type the first listing, there’s one thing you need — and most resellers skip it entirely. You need a signed eBay consignment agreement.

Without it, you’re operating on a handshake. And handshakes don’t hold up when a $400 item gets returned, a package goes missing, or a client decides your 30% commission was actually supposed to be 20%.

This 2026 guide covers what an eBay consignment agreement is, what it must include, who needs one, and what happens when resellers skip this step.


What Is an eBay Consignment Agreement?

An eBay consignment agreement — sometimes called a reseller listing contract or online marketplace listing agreement — is a written contract between two parties:

  • The Reseller (you): the person who manages the eBay account, photographs items, writes listings, handles buyer communication, packs and ships orders, and manages returns.
  • The Client (them): the person who owns the items and wants them sold.

The agreement defines the terms of that working relationship: what you’ll do, what you’ll charge, who owns what, and how disputes get handled.

It’s the difference between a professional selling service and an informal favor that can turn ugly fast.


The End of the eBay Trading Assistant Program — And the Contract Gap It Left

Many long-time eBay sellers remember the Trading Assistant program — eBay’s official network of experienced sellers who listed items for others in exchange for a commission. At its peak, the program had thousands of participants and even dedicated storefronts called Trading Post locations.

eBay shut down the Trading Assistant program years ago.

What it never provided, even while it was active, was a standardized contract for the reseller-client relationship. The program offered a badge and a directory listing, but no legal framework for what happened when things went wrong.

Today, thousands of independent eBay resellers offer the same service — selling on behalf of others — with zero official contract structure behind it. Most are operating on verbal agreements or a quick text message exchange.

That gap is exactly why a proper eBay consignment agreement template matters more now than ever.


Who Needs an eBay Consignment Agreement?

If any of the following sounds like you, you need a written consignment agreement before you list another item for someone else:

  • You sell on eBay on behalf of family, friends, neighbors, or paying clients
  • You run an estate sale or liquidation service and also list online
  • You operate a consignment shop and extend that service to eBay or other platforms
  • You’re a vintage or antique dealer who offers eBay listing services to other collectors
  • You accept drop-off items to list from other sellers or pickers
  • You run any kind of “we sell it for you” marketplace service

It doesn’t matter if your clients are strangers or people you’ve known for years. The most contentious disputes often happen between people who trusted each other — because the terms were never written down.


What Should an eBay Consignment Agreement Cover?

A professional eBay consignment agreement isn’t just a commission rate scribbled on a notepad. It needs to address every scenario that causes real disputes between resellers and clients. Here’s what a complete agreement covers:

1. Party Information

Full legal names, addresses, and contact information for both the Reseller and the Client. This establishes who the contract is between and provides the contact details needed if a dispute escalates.

2. Scope of Services

What you will do — and what you won’t. This section defines whether you handle photography, listing copy, customer service, shipping, and returns. It also lets you explicitly exclude services you don’t offer.

3. Item Intake and Ownership

The client certifies that they have legal ownership of every item they hand over. This is non-negotiable. You’re not a fence, and this clause protects you if a client tries to sell something they don’t own — or that’s legally prohibited from sale.

4. Pricing Authority

Who sets the listing price? This should offer options: you set the price based on market research, you agree on a minimum floor and you list above it, or the client approves pricing before anything goes live. Different clients want different arrangements — your contract should accommodate all of them.

5. Commission Structure

Your fee for the service. A professional agreement includes a tiered commission table — typically a higher percentage on low-dollar items and a lower percentage on high-dollar items. This should be customizable to your own rate structure.

6. Shipping and Returns

Who handles packing? Who pays for return shipping when a buyer opens a return case? What happens when a package is lost in transit? These three questions alone account for a huge percentage of reseller-client disputes. Get them in writing.

7. Platform Account Ownership

Your eBay account is yours. The client has no claim to your account, your feedback score, or your seller metrics. This clause makes that explicit. Clients sometimes forget — especially if the arrangement has gone on for a while — that the account is not a shared asset.

8. Tax Responsibility

Sales proceeds are the client’s income, not yours. Your agreement should clarify who is responsible for reporting and paying taxes on the sale, and include 1099 guidance so both parties understand their obligations before any money changes hands.

9. Liability Cap

If an item is lost, damaged, or stolen while in your possession, what are you on the hook for? Without a liability cap, a client could theoretically sue you for the full appraised value of a lost item. A well-drafted agreement limits your exposure to a defined amount.

10. Termination and Unsold Items

What happens when you part ways? How long before unsold items are returned? Who pays for return shipping? What happens if a client simply stops responding? These exit procedures need to be documented before either party needs them.

11. Dispute Resolution

When something goes wrong, how do you handle it? A solid agreement specifies mediation as the first step before any legal action, identifies the governing law (typically your state), and addresses attorney’s fees so neither party is surprised by the cost of a dispute.

12. Signatures

Both parties sign. Both parties get a copy. Electronic signatures are acceptable and legally binding in most jurisdictions.


The Risks of Selling on eBay for Others Without a Contract

Here’s how things actually go wrong when there’s no written agreement:

The pricing dispute. You list a vintage lamp for $85. The client expected $150. They’re furious. You have no written record of who had pricing authority.

The return nightmare. A buyer returns a $300 item they claim is “not as described.” You eat the loss. The client refuses to share it. Nothing in writing says who absorbs returns.

The “I thought that was my account” problem. You’ve been selling for a client for two years. The arrangement ends. They insist they have a right to the feedback history you built. Absurd — but it happens.

The lost package. A $500 item goes missing in transit. The client wants full replacement value. You have no liability cap. Now it’s a legal question.

The tax surprise. You send a client $4,000 in proceeds over the year. At tax time, they get a 1099 they weren’t expecting. They blame you. Your agreement should have covered this from day one.

Every one of these scenarios is preventable with a signed agreement. None of them are preventable with a text message or a handshake.


Picking the Right eBay Consignment Agreement Template

If you’re going to use a template — and you should, because drafting a 12-section contract from scratch is not a realistic use of your time — look for one that was built specifically for online marketplace resellers, not generic consignment shops or retail environments.

A template written for brick-and-mortar consignment doesn’t address platform account ownership, eBay return policy compliance, cross-platform selling (eBay, Etsy, Poshmark, etc.), or digital buyer protections. Those are online-specific issues that require online-specific language.

The RummageRunner eBay Consignment Agreement Template was drafted specifically for eBay resellers and marketplace selling assistants. It’s a fillable Microsoft Word .docx file — 12 sections, ready to customize with your commission rates and preferred terms, and it includes an Exhibit A Item Intake Form so you have a paper trail every time a client drops items off.

It covers every clause listed above, works for eBay, Etsy, Amazon, Facebook Marketplace, Poshmark, Mercari, and other platforms, and was designed to fill the gap the old eBay Trading Assistant program never addressed.

Not legal advice — for jurisdiction-specific guidance, always consult a licensed attorney. But as a starting point for getting your reselling business on solid footing, it’s the document most eBay resellers should have had from day one.


Start Every Consignment Arrangement on Paper

The best time to have a signed eBay consignment agreement is before you take a single item into your possession. The second best time is right now, before your next client drops something off.

Verbal agreements work — right up until they don’t. Written agreements work every time.

Download the eBay Consignment Agreement Template


RummageRunner is a vintage and antique reselling resource based in New Jersey. We sell estate-sourced collectibles and publish tools for resellers, pickers, and marketplace sellers.